Walk-in Service Centre
Product Returns & Service
If your BaBylissPRO product is not working properly, do not return it to the store. Send it directly to us for repair or replacement.
When returning your product, please include:
- A cheque or money order for shipping and handling. The amount is listed in the Instruction Booklet that came with your product. If you no longer have the booklet, contact us and we will confirm the amount.
- Your return address and phone number
- A clear description of the problem
- Proof of purchase. If you no longer have it, we will use the date of manufacture for warranty purposes.
- Any other relevant information
This warranty covers manufacturer defects only.
Contact Customer Service
Phone: 1-800-363-0707
Hours: Monday to Friday, 9:00 AM – 4:30 PM EST
Email: customer_service@babylisspro.ca
Address:
100 Conair Parkway, Unit 1
Woodbridge, ON L4H 0L2
Canada
CONAIR STORE
Visit us for open-box products, clearance and special in-store savings.
Opening Hours
Monday: 9:00 AM – 4:30 PM
Tuesday: 9:00 AM – 4:30 PM
Wednesday: 9:00 AM – 4:30 PM
Thursday: 9:00 AM – 4:30 PM
Friday: 9:00 AM – 4:30 PM
Saturday: Closed
Sunday: Closed
Address
100 Conair Parkway, Unit 1
Woodbridge, ON L4H 0L2
Canada